Here is what our clients have
to say!
Wilcom Certified
We understand the importance of having the exact logo embroidered to satisfy our customers’ demands. That is why we promise exceptional quality digitizing by our team of experienced professionals. Your satisfaction is our first priority; we guarantee a full refund if you are not satisfied with a logo digitized by Moon Digitizing. We may ask you to provide a scanned sew-out, which is required by our accounts department to issue requested refund and to show our digitizers. Our customers are important to us, and we want to make sure that they get the maximum quality output from Moon Digitizing.
Do you provide any other services?

It is a great pleasure to be able to provide exceptional services to our clients in this highly competitive environment. We have built a reputation with our clients by providing top-notch services. In addition to embroidery digitizing and vector art services, we are also happy to announce our services being provided for embroidered patches. We provide high quality with affordable prices. We believe in providing value to our customers in their orders. We want to make sure that our customers are getting more than what they pay for.

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Why have I been provided two options for my artwork?

We do not charge for the second option provided for your logos. We usually provide a second option only when there are certain changes that can give a better outcome to the logo quality. Sometimes, slight differences is size can bring forward details that are not possible in smaller size. There are other technicalities that are looked into as well.

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Do I get discounted prices for team names?

Please call or e-mail us for a special quote for team names. If you have a bulk order, please let us know, and we will give you an instant discounted quote over the phone for you to process as an order. We can give you a digital sew out as well to check out the font(s) and the outcome for the final digitized logo.

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What type of fabrics do you digitize for?

We at Moon Digitizing digitize anything that you need to be embroidered on any kind of fabric. We do it for left and front chest, caps, visors, beanies, jacket backs, gloves, patches, sleeves, towels, golf and other bags, as well as fabrics such as pique, jersey, fleece, polyester, leather, and so on. We can also handle special embroideries such as foam, appliqué, red-work, and sequins.

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What type of quality checks do you perform?

We always look into the most important part of following through your instructions first. If something seems to be missing, we call or e-mail you. Our digitizers make sure that logos’ requirements are met fully. We have strict quality checks in place to make sure that logos are checked by one of our head digitizers before they are released. We look into the small things placed in the order from you as well. We make sure no details are missed out.

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How many art files can I submit when entering an order?

Most of our customers only need to submit one or two art files, but they can submit as many as eight files.

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